August 28, 2014
The Best Way to Say "I Don't Know"

The Best Way to Say “I Don’t Know”

If you are new to your position (sales or not) then it is very likely that you will be asked a question that you simply do not know the answer too. Even if you’ve been in your position for decades you may still come across a question that simply stumps […]
August 26, 2014
How To Be More Confident Before Finishing Your First Cup Of Coffee Today

How To Be More Confident Before Finishing Your First Cup Of Coffee Today

The “quick fix” has gotten a bad rap. “Quick” tends to imply get-rich-quick schemes, lack of attention and carelessness. But sometimes a quick fix is all you need in life. For example when I’m tired, a cup of coffee is a quick pick-me-up. When I have a headache, some Advil is […]
June 24, 2014
Don't Make This Rookie Mistake When A Customer Threatens To Leave You

Don’t Make This Rookie Mistake When A Customer Threatens To Leave You

When it comes to reality customers are trained to threaten salespeople in the hopes that they can get an even better deal than they already have. Believe me, I can understand a buyer’s desire to test the market and make sure what they are paying is still competitive to what they […]